Terms and Conditions
Welcome to Prado Apartment Hotel!
By booking a stay with us or using our website, you agree to the following terms and conditions.
1. Reservations and Payments
- All reservations must be confirmed with a valid credit card or a prepayment via bank transfer.
- A deposit of 50% is required at the time of booking to secure your reservation.
- The remaining balance is due upon arrival or before check-in.
- We accept major credit cards, debit cards, and bank transfers.
- Please note, the deposit is non-refundable if the cancellation is made less than 24 hours before check-in.
2. Cancellation Policy
- You can cancel your reservation free of charge up to 24 hours before the check-in time.
- If you cancel within 24 hours of the check-in time, the deposit (50% of the total booking cost) will not be refunded.
- In case of a no-show, the deposit will also be non-refundable.
- Early departures are non-refundable.
3. Check-in and Check-out
- Check-in time: 11 AM
- Check-out time: 3 PM
- Early check-in and late check-out may be arranged upon request, subject to availability and additional fees.
4. Room Policies
- Guests are responsible for any damage caused to the rooms or property during their stay. Charges may apply.
- Smoking is strictly prohibited inside the rooms.
- For biological safety reasons, we kindly ask our guests to dispose of their trash in the municipal waste containers themselves. We are located within the Olympus Biosphere Reserve.
- Quiet hours are from 12 AM to 7 AM to ensure a comfortable environment for all guests.
- Pets are allowed. Guests must inform the hotel in advance if they are bringing pets.
5. Facilities and Services
- Free Wi-Fi is available throughout the hotel.
- On-site parking is provided for hotel guests.
- Prado Apartment Hotel offers a laundry room that you can use for an extra charge.
6. Liability
- Prado Apartment Hotel is not responsible for any loss, damage, or theft of personal belongings during your stay.
- The hotel is not liable for any injury or accident occurring within the premises due to guests’ actions or negligence.
7. Privacy Policy
- We respect your privacy and will not share your personal information with third parties except as required by law or necessary for completing your booking.
- By using our website or staying at Prado Apartment Hotel, you consent to the collection and use of your data as outlined in our Privacy Policy.
8. Modifications to Terms
- Prado Apartment Hotel reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be reflected on this page.
Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
Prado Apartment Hotel I.K.E.
Email: [email protected]
Phone: +306947579096